i had a fantastic long weekend at holiday inn express. the staff was friendly and made our stay super comfortable. the room was clean, spacious, and had a great setup for our family getaway.

the hot tub was out of order.

I enjoyed my stay at the Holiday Inn Express in Brookings. The room felt comfortable, the staff were friendly and attentive, and the convenient location made exploring the area easy. However, the pool was out of order during my visit, presenting a minor inconvenience. Overall, a pleasant experience!

Had an awesome time with my friends! We loved hanging out and cheering on the South Dakota Jacks during a basketball game. The hotel was clean and the lobby was a nice place to unwind. Perfect spot to gather before exploring nearby parks and places. Just keep in mind, there were some minor maintenance issues during our stay.

We experienced a bit of a wait during check-in because our rooms weren't ready on time. It would be good for future guests to anticipate this.

The staff provided exceptional service, quickly addressing my needs during my stay. The room was clean and spacious, with comfortable bedding that facilitated restful nights. The complimentary breakfast was impressive, featuring a variety of options, including fresh fruits and hot items, ideal for busy mornings.

The fitness center was uncomfortably crowded during peak hours.

I stayed here for three nights with my family. The staff were kind and attentive, always making sure we had what we needed. The linens and towels were crisp and clean, truly giving a fresh vibe. Breakfast options were great. I loved the hot options and appreciated the non-dairy choices. The furniture felt oversized but comfortable. However, the pool and hot tub were both out of order during our stay, which was a major letdown for us. We had been looking forward to relaxing in the hot tub after a long day. Also, the entry area felt awkward due to remodeling. it lacked a welcoming atmosphere. The television remote was confusing and not properly programmed. I think the hotel needs to manage maintenance issues better, as that would significantly improve the experience.

The staff were friendly and attentive, making our stay pleasant. The room was clean and the beds were very comfortable, perfect for a good night's sleep. The hotel is conveniently located just off the interstate, making it easy to access nearby attractions.

The pool was out of order during our visit.

We had a great stay! The hot breakfast included non-dairy options which were super accommodating for my family. The room was spacious and comfortable, far better than expected from the photos!

Pleasant Stay with Room Challenges

We enjoyed our stay despite some hiccups. The hotel’s location near the Swiftel Center proved ideal for our plans. Though the pool was closed, the kids loved the breakfast options.

This place suits me perfectly! The free wi-fi, 24-hour reception, and indoor swimming pool are fantastic. On my first stay, the staff even brought me a cold drink to help me cool down. I’ll be back for a weekend!

Family with kids loved it

The staff was friendly and helped out whenever we needed questions answered about the area which really made a difference.

It wasn't exactly a bargain but overall still acceptable.

The lobby was charming with plenty of seating and delightful décor that felt inviting. The cozy atmosphere made it easy for seniors to relax and chat with family in comfort.

More elderly-friendly amenities would be helpful.

Clean and Cozy Stay with Great Staff

I had a fantastic experience at this hotel! The staff were incredibly friendly and attentive, making me feel welcome from the moment I arrived. The room was clean, comfortable, and had everything I needed for a pleasant stay. However, I wish the pool and hot tub had been open during my visit.